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You've got questions? We can help!

Your problems solved

We welcome your comments when you have something important to share.

Do you need JOOSPINofficial Live chat support with studying roulette rules? Does your unrestricted slot machine prevent proper operation? You may need to Get in touchwith us because your current partner site fails to 24/7 support your needs or after achieving major success which you want to publicize. Send an email to share your Submit query with us.

We typically receive three main types of messages detailed below alongside additional Technical support for non-listed topics.

General help

Visitors seeking Help desk or wishing to Contact options about website content can Request callback.

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Reporting issues with a casino

When you have difficulties with one of the casinos we reviewed or notice any potential red flags with another gambling site please Contact support. We will handle your Casino complaints by conducting a full investigation to help find a solution.

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Getting expert advice

You require substantial detailed Account issues? Your questions will be forwarded to JOOSPINofficial About Us Player assistance so they can supply the information you're looking for.

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Celebrate a big win

Are you holding a massive jackpot victory or betting triumph that you need to show off to others? Come to us with the whole story!

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Careers

Our organization continually searches for individuals who share both their dedication and passion for casinos to build our team.

Press office

Providers who wish to understand our Customer care or JOOSPINofficial Review procedures should reach out to us. The press team wants to hear from reporters who need our help for their news stories. Send your business-related questions through email because we will provide assistance gladly.

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Our addresses

If you'd like to get in touch via post, please send it to one of our following offices:

UK:
4 Redheughs Rigg, Edinburgh, EH12 9DQ, United Kingdom.

Canada:
111 2nd Avenue South, Unit 400, Saskatoon, S7K 1K6, Canada.

Quick answers for common questions

Our team has compiled answers to frequently asked questions about us and our work so you can find what you need in a shorter period.

The FAQ page includes all frequently asked questions that remain unanswered through direct contact.

You can reach Support email at : casino@casino.org.

No. We are not a casino and we do not offer any gambling services on our site. We are an independent reviewer of online casinos. We advise gamblers on which sites are the most trustworthy, keeping them informed so they can make smart decisions and have fun while gambling responsibly.

If you've already checked our FAQs and couldn't find the information you needed, you can contact us directly via casino@casino.org with any gambling or casino-related enquiries.

Yes. However, if you're looking for information on how to make deposits or to cash out at your chosen casino, we recommend you check with them first to get the quickest response. If they are slow to reply to your deposit or cashout question, we will be happy to look into it and assist you in any way we can.

We aim to respond to all queries sent via email or our feedback form within 24 hours. Understandably, we do sometimes experience busier periods, so please be patient when waiting for a response and we'll be in touch as soon as we can.

Our team is made up of casino enthusiasts with years of experience in the industry. They've developed their knowledge and skills through a mixture of professional experience and personal passion for gaming both online and offline. You can trust them to always provide you with thorough, accurate information about online casinos and gambling. If you're interested in learning a bit more about our experts, you can always check their author profiles.